DecorLens

Delete your account

Last updated 14 October 2026

You can delete your DecorLens account and everything stored with it yourself, at any time, in one of two ways. There is no charge, and you do not need the app installed to use this page.

These are the only ways an account is deleted — we do not delete accounts on request by email.

Delete your account here

Loading Google sign-in…

What is deleted, and what is not

DataWhat happens
Your account record — the Google account identifier and your email address Deleted, straight away.
Your free-trial history — which visits you used and when Deleted along with the account.
Your subscription records — plan, status and renewal dates from Google Play Deleted along with the account.
Your Google Play subscription, if it would renew Its renewal is cancelled through Google Play, as if you had cancelled it there yourself. Nothing is refunded; the time you have paid for runs to its end, and you can restore it from the Play Store before then.
A record that your free trial was used — a one-way, scrambled form of your Google account identifier, the number of free visits used, and whether you ever subscribed Kept, so that deleting your account and signing in again does not start a new free trial. It holds no email address and cannot be turned back into your identifier.
Backups of our database Your deleted data is gone from them within 35 days. They are used only to recover from a fault.
Server logs containing the IP address of past requests Not linked to your account once it is gone, and deleted automatically on their own 30-day schedule.
Your photos, cut-outs, measurements and settings We never had these — they are stored only on your phone. Delete them in the app, or uninstall it.

This cannot be undone

Deletion is permanent. If you sign in again afterwards, a new account is made for you — and because the record above is kept, a free trial you had already used does not start over.

Uninstalling the app does not delete your account, and does not cancel a subscription.

If you only want to sign out

You do not have to delete your account to stop being signed in. Open DecorLens, tap the gear on the Home screen ▸ Manage account ▸ Sign out. That removes the session from your phone and leaves your account intact, so your entitlements are still there if you sign back in.

Questions

Our Privacy Policy describes everything we store and why. For anything else, write to support.ardecorlens@gmail.com — but to delete your account, use this page or the app.